As of July 2021, millennials and Gen Zers accounted for 40 percent of the population. That’s 40 percent of consumers who grew up with phones in their hands, expect brands to be open and transparent with them, and value the entire brand experience as much as the product itself.
With these new generations rapidly growing in their buying power, marketers must reimagine how their brand engages with these consumers to meet their increasingly higher experience expectations. And just to make it more of a challenge, brands are doing so with fewer resources, tighter budgets, and an urgency to get it right immediately.
But we aren’t here to make you spiral out about all of those business challenges. We’re here to help you rebuild your digital messaging strategy around what’s important to today’s consumers. In this ebook, our digital messaging experts walk you through obstacles, actions, and outcomes for our three-level approach to rebuilding your messaging strategy for scalable, long-term success.
The three levels of digital messaging activation that will help brands prioritize and build on their efforts: