PAC Innovation RADAR for Salesforce-Related Services

Merkle recognised as ‘Best in Class’ in Europe


Why it matters:

The reports, conducted by market research company PAC (Pierre Audoin Consultants), recognise Merkle as an industry innovator driving change for customers across a range of different sectors, facilitated by cutting-edge CX solutions Salesforce.
  
Salesforce’s partner ecosystem has never been more important to its future growth prospects, and more importantly, its ability to meet the changing needs of its clients. More than 70% of Salesforce’s customer engagements already involve a partner, and this rises to a much level when clients are looking to harness the vendor’s technology stack to drive essential transformation programmes. As a result, the best-performing ecosystem partners are the ones with a proven ability to help organizations to drive positive, lasting business outcomes, and help them tackle the fundamental challenges facing their industry sectors.

  • Merkle has close to 20 years-experience as a Salesforce partner (it now has Summit Partner status), with more than 2,000 implementations under its belt.
  • It ranks as Salesforce’s largest global agency partners and has won multiple awards from Salesforce in recent years at both a local market and international level. It is the only three-time Marketing Cloud Partner of the Year and winner of five overall Partner of the Year awards
  • In contrast to other companies from an agency background, Merkle has built deep industry domain capabilities within its Salesforce practice spanning multiple industry sectors.

Download the industry-specific reports

Merkle has been recognised as ‘Best in Class’ in four key industries: Retail, Manufacturing, Financial Services and Communications & Media

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About PAC Radar

PAC's study provides an in-depth competitive assessment of major European Adobe service providers and systems integrators. Leveraging extensive research, PAC has evaluated a range of the most prominent partners' abilities to deliver comprehensive Adobe solutions tailored to the specific operational requirements of key sectors like retail, financial services, manufacturing, and telco.

Anne Stagg

These recognitions are testament to the continued investment into innovation at Merkle, as well as our commitment to creating holistic, market-leading experiences for our customers.

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These recognitions are testament to the continued investment into innovation at Merkle, as well as our commitment to creating holistic, market-leading experiences for our customers.
Author
Anne Stagg
Author Description
CEO, UK & Ireland, Merkle

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