Salesforce Connections 2024

May 22-23, 2024 | Chicago, IL

Salesforce Connections

Merkle returned to Salesforce’s annual event – and this year it was all about AI and data. From speaking sessions to exclusive activations, attendees dived into our global offerings and generated lasting, connected customer experiences. Relive our celebration of 20 years partnering with Salesforce.

Merkle at Connections

Merkle hosted several activations throughout the two-day conference, including demos within the Campground, expert-led roundtables, a breakout session, and a keynote session, covering topics such as simplifying data discovery, the future of artificial intelligence in the industry, and more. Plus, we celebrated our 20-year partnership with Salesforce.

Read our post-event blog to see a few of the key themes we're keeping top-of-mind coming out of the event.

Post-event blog

Breakout Speaking Session

How a B2C Mindset + B2B Tech Creates Customer Centricity

Discover how bringing B2C talent and capability to an innovative manufacturing environment created customer centricity for an 80-year- old brand.

Download the Presentation

Keynote Speaking Session I On-Demand Session

Skincare for All: Global Access, Local Touch

View the video below to see how Galderma accelerated its digital transformation by going all-in with the Customer 360 platform to enable a personalized, future-ready, end-to-end consumer journey.

Play

About the Salesforce and Merkle Partnership

We help brands tap into the full potential of the Salesforce technology stack and enhance their customer experience. Learn more about our 20-year history as a leading global Salesforce agency partner.

Learn More

20

Years as a Salesforce Partner
3,000+

Salesforce-trained staff globally
8,900+

Salesforce certifications
9

Global Partner Advisory Board Members

- 20
  
  Years as a Salesforce Partner
- 3,000+
  
  Salesforce-trained staff globally
- 8,900+
  
  Salesforce certifications
- 9
  
  Global Partner Advisory Board Members

Article

Breakthrough Bottlenecks: The Agentforce Effect on Businesses

Agentforce isn't just another product launch. It's a paradigm shift. It's Salesforce's vision for the future of work—a future where humans and AI agents collaborate seamlessly to drive unprecedented levels of productivity and customer satisfaction.
PRESS RELEASE

PAC recognizes Merkle as ‘Best in Class’ in Europe for Adobe & Salesforce

Two reports, conducted by market research company PAC (Pierre Audoin Consultants), recognise Merkle as an industry innovator across a range of different sectors, facilitated by CX solutions from Adobe and Salesforce.
BLOG

Cannes 2024 Wrap-Up: Merkle and Salesforce Get Creative With CX

Cannes 2024 is a wrap. See the four key themes that emerged that will shape the future of customer experience.
Webinar

How Salesforce Data Cloud and Merkle Enable Data-Driven Business Growth

Unlock customer magic, demystify the difference between CDP and Data Cloud, and get actionable steps on how Merkle and Salesforce can help drive transformation for your business.
BLOG

Using AI, Data, and Tech for Better CX: Salesforce Connections 2024 Recap

Discover a few of the themes Merkle's keeping top-of-mind for our CX strategies coming out of Salesforce Connections 2024.
Demo

Unbeatable Time to Value with Merkle’s Flexible Composable Accelerator

The Composable Commerce Accelerator Demo helps eCommerce leaders prepare for a composable approach and highlights how this solution delivers on frontend performance, CX innovation, and responsiveness to change.