High Tech

We have 30+ years of experience partnering with leading high tech brands to transform customer experiences and drive market share.

two fingers pointed to each other

The high tech industry is in the midst of a shift. From supply chain issues and talent shortages to cybersecurity threats and commoditized business models, high tech brands face many challenges.

As the pressure mounts to do more with less while simultaneously expanding market share, we help high tech brands optimize their technology investments, connect their systems, and prove ROI.

Data and analytics are key to understanding the opportunities for optimization, and we have decades of experience in data, analytics, identity, and cloud solutions. We bring brands the intelligence they need to deeply understand customers and more meaningfully connect with them across the customer journey. And with deep strategic partnerships with the world’s leading technology innovators, we help brands stay at the forefront of what’s next with powerful custom solutions.

For 30+ years, we’ve dreamed bigger and delivered better for a deep roster of high tech brands, and we’re ready to help move your brand forward.

2024 CX Imperatives

What is the blueprint for great CX in 2024?

Merkle conducted a global survey of 2,100 consumers and 820 business leaders to learn about their attitudes, expectations, and activation of customer experiences. Our respondents spanned 18 countries and 8 industries.

 

View our two reports today to get an in-depth look at the CX landscape and to learn how you can elevate your own CX strategy today.

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