What’s behind the ongoing disconnect between the high marks brands give to the quality of the customer experiences they create versus the comparatively low grades awarded by consumers? Merkle surveyed more than 600 marketing and technology decision makers at major companies worldwide to find out.
*Note: this webinar will be hosted by eMarketer
Watch this webinar to learn:
Senior Vice President, Technology Strategy, Merkle
Head of Technology, Americas, Merkle
Senior Vice President, Citizens Bank