When Cath Kidston opened her first shop in Notting Hill, London, little did she know that within 20 years her company would become a retail powerhouse. With the brand's popularity continuing to grow, the well-known retailer sought our expertise to achieve the following objectives:
46%
Increase in revenue
100%
Increase in CTR
36%
Decrease in CPC
32%
Increase in ROI (attained ROI of £18.70 : £1 – 76% above target!)
Increase in revenue
Increase in CTR
Decrease in CPC
Increase in ROI (attained ROI of £18.70 : £1 – 76% above target!)
When we took over Cath Kidston's PPC account, we identified several issues which were hindering the brand's performance. Namely, broad match keywords were eating up a large amount of the brand's spend and driving very few conversions. We removed all broad match keywords and built out the account to include Product and Brand ad groups.
In addition to this, individual ad groups were set up for each of the products sold via the online Cath Kidston store. This meant that all queries, generic or highly specific, were met with relevant ads which directed the searcher to the most suitable landing page.
Within two months of taking over the account, we had increased click through rate (CTR) by 200% and lowered average cost per click (CPC) by 40%!
In addition to this, when comparing YOY December results, we achieved the following with just an 8% increase in budget: